Terms of service

CruiseProof is operated by [TRADING NAME — TO BE COMPLETED], [TRADING ADDRESS — TO BE COMPLETED]. Using the site means accepting these terms.

CruiseProof records where you tell us your boat has been, shows how that record compares with published Canal & River Trust guidance, and produces a document setting it out.

It is not legal advice. It cannot tell you whether you are complying with the law or with your licence conditions, and it cannot promise that the Trust — or anyone else — will accept a record it produces. Decisions about your licence are made by the Trust, on evidence and reasoning of its own.

If you are facing enforcement, please take proper advice. We are not able to give it.

Everything in your log comes from you. We do not verify it, and we cannot. Distances are straight-line calculations between the positions you record, not distances along the waterway, and day counts follow the rules described on the site rather than any ruling of the Trust.

A document that misstates where your boat has been is a serious problem for you, so please check what you record.

Keep your password to yourself and tell us promptly if you think someone else has used your account. You must be 18 or over to subscribe.

The free plan is free. Pro costs £4.99 per month or £39 per year, including VAT where it applies, and renews automatically until you cancel. Payments are handled by Stripe.

We will tell you by email before any price change, and you can cancel before it takes effect.

You can cancel at any time from your account. Access continues to the end of the period you have already paid for, and we do not charge again after that.

As a consumer you also have a statutory right to cancel within 14 days of subscribing under the Consumer Contracts Regulations 2013. If you cancel within that period we will refund you in full, whether or not you have used the service — we would rather do that than argue about it.

Beyond 14 days we do not usually refund part-used periods, but if something has gone wrong, write to us.

We work to keep the service running but cannot promise it will always be available, and it may be interrupted for maintenance or by failures outside our control. Do not rely on it being reachable at a particular moment — if a deadline matters, keep your own copy of your log.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded. Your legal rights as a consumer are not affected by anything here.

Beyond that, we are not liable for losses that were not reasonably foreseeable, and our total liability to you is limited to the amount you have paid us in the twelve months before the problem arose.

In particular, we are not responsible for a decision the Canal & River Trust makes about your licence.

You can close your account whenever you like. We may suspend or close an account that is being used unlawfully or to abuse the service, and where we reasonably can we will tell you why first and refund anything you have paid for and not received.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may bring proceedings in your own courts.

karol24899@gmail.com or the contact form.